We welcome your enquiries and are committed to providing timely assistance. Should you have any questions regarding our products, your current order, or general corporate matters, please direct your correspondence to the appropriate channels listed below.
Corporate Information & Contact Details
- Address: 210 Victoria St, Toronto, ON M5B 1T8
- Phone: +1 416 203 8778
- Email: clothestripod@tripodairdry.com
Customer Support Hours & Response Times
Our customer service representatives monitor communications during our standard business hours: Monday to Friday, 9:00 AM – 5:00 PM (EST – Eastern Standard Time).
If you are unable to reach a representative immediately, or if you are contacting us outside of our standard operating hours, we kindly request that you leave a detailed message via voicemail or send us an email. We aim to review and respond to all written and voice messages within 24 hours.
Enquiry Guidelines
To facilitate an efficient review of your request, please ensure that your communication includes relevant details such as your order reference number, full name, and a clear description of your enquiry.
Please note that any information submitted through our contact channels will be processed solely for the purpose of addressing your enquiry and maintaining internal correspondence records. All formal physical notices must be directed to the Registered Business Address provided above.